Why Has My Fitbit Stopped Tracking My Heart Rate?

A Heart Rate Monitor is a Powerful Health Tool

Monitoring your heart rate is an important aspect of tracking your overall health and fitness levels. Fitbit devices offer built-in heart rate monitors that provide valuable information about your cardiovascular activity, exercise intensity, and even sleep patterns.

However, if you’ve noticed that your Fitbit has suddenly stopped tracking your heart rate, it can be concerning. Let’s explore the possible reasons behind this issue and discuss troubleshooting steps to address the problem.

How Fitbit Monitors Your Heart Rate

Fitbit devices utilize optical heart rate monitoring technology to track your heart rate. They use green LED lights and photodiodes to measure changes in blood flow through your wrist. This non-invasive method allows the device to estimate your heart rate based on the fluctuations in blood volume.

How Accurate is the Heart Rate on Fitbit?

Fitbit heart rate monitors are generally reliable and provide accurate readings for most users. However, it’s important to understand that certain factors can affect the accuracy of the readings. Fitbit recommends wearing the device snugly on your wrist, positioning it approximately one finger’s width above your wrist bone, and ensuring the sensors are in contact with your skin.

Where Does Fitbit Track Your Heart Rate?

Fitbit devices typically track your heart rate continuously throughout the day, capturing data during various activities such as resting, exercising, and sleeping. The heart rate information collected by your Fitbit can provide insights into your overall cardiovascular health and help you monitor your fitness progress.

If your Fitbit has stopped tracking your heart rate, there could be several reasons for this issue. Let’s explore some potential solutions:

Make Sure Your Fitbit Isn’t in an On-Clip Setting

Certain Fitbit models have an on-clip setting that disables the heart rate monitor when the device is clipped to a belt or clothing. Ensure that your Fitbit is not in this on-clip mode and that it is securely worn on your wrist to allow accurate heart rate tracking.

Does Your Fitbit Show Your Heart Rate as Zero (0) or a Dashed Line?

If your Fitbit displays a heart rate reading of zero or shows a dashed line, it may indicate a poor connection between the sensors and your skin. Make sure your device is snugly fitted to your wrist and that the sensors are in contact with your skin. Cleaning the sensors and removing any sweat, lotion, or debris from the device can also help establish a better connection.

Why Has My Fitbit Stopped Tracking My Heart Rate

Change Your Fitbit’s Heart Rate Setting to Auto or On

Ensure that your Fitbit is set to track your heart rate continuously. In the Fitbit app or on the device itself, navigate to the heart rate settings and select either the “Auto” or “On” option to enable continuous heart rate monitoring.

Change Your Clock Face

In some cases, certain clock faces or watch faces may interfere with heart rate tracking. Try changing the clock face on your Fitbit device to see if it resolves the issue. Select a different face from the available options in the Fitbit app or on your device.

Turn Off Fitbit’s MobileTrack

If you have the Fitbit MobileTrack feature enabled, it might interfere with heart rate tracking. MobileTrack uses your smartphone’s sensors to estimate activity and does not utilize the device’s heart rate monitor. Turn off MobileTrack in the Fitbit app settings to ensure accurate heart rate tracking from your device.

Try Shutting Down or Restarting to Fix Your Fitbit’s Heart Rate Tracking Problems

Performing a restart or shutdown of your Fitbit device can help resolve temporary glitches. Refer to your device’s user manual or the Fitbit website for instructions on how to restart or shut down your specific model.

Reset Your Fitbit’s User Data

If the above steps haven’t resolved the heart rate tracking issue, you can try resetting your Fitbit device to factory settings. Keep in mind that this will erase all data and settings on your device, so it’s essential to back up any important information before proceeding. Follow the instructions provided by Fitbit for resetting your device.

Remove Your Fitbit From Your Account and Add It Back

In some cases, removing your Fitbit device from your account and then adding it back can help resolve persistent heart rate tracking problems. Follow the instructions in the Fitbit app or on the Fitbit website to remove and re-add your device.

Is Your Fitbit’s Heart Rate Function Still Not Working or Not Accurate?

If you’ve tried all the troubleshooting steps mentioned above and your Fitbit’s heart rate monitoring function is still not working or providing inaccurate readings, it’s possible that there may be a hardware issue with the device. In such cases, it’s recommended to contact Fitbit’s customer support for further assistance. They can provide guidance tailored to your specific Fitbit model and help you determine if a device replacement or repair is necessary.

Remember, heart rate monitoring technology can have limitations, and occasional discrepancies in readings may occur due to factors such as device positioning, skin contact, or individual physiological variations. However, by following the troubleshooting steps outlined above, you can increase the likelihood of accurate heart rate tracking with your Fitbit device and continue to monitor and improve your cardiovascular health effectively.