KiwiRail Freight Tracking

KiwiRail, New Zealand’s state-owned enterprise, offers comprehensive rail transport services, including a reliable and efficient freight tracking system. This online tool is specifically designed for customers to monitor the status of their cargo shipments across KiwiRail’s extensive rail network. By utilizing unique tracking numbers assigned to each shipment, users can access real-time updates about their freight’s location, transit status, and expected delivery times. Accessible via the KiwiRail official website, this tracking service ensures transparency and convenience, enabling customers and businesses to stay informed about their shipments every step of the way.

KiwiRail Freight Tracker (Order/Status)

Picktracking also offers a shipping calculator for shipping and courier companies and customers to get costs from the sending area to the delivery area.

About KiwiRail Freight Tracking

KiwiRail is New Zealand’s national railway company, providing a range of rail services including freight transport, passenger trains, and inter-island ferries. With an extensive network covering the length of the country, KiwiRail plays a crucial role in New Zealand’s logistics and transportation infrastructure, offering sustainable and efficient solutions for moving goods and people. The company’s commitment to innovation and customer service is exemplified by its online freight tracking tool, which reflects KiwiRail’s dedication to transparency and operational excellence. For more detailed information about KiwiRail and its services, including freight tracking, customers are encouraged to visit:

  • Official Website:
  • Phone: 0800 351 351 (or Auckland 09 363 5974)
  • Email:
  • Address: 604 Great South Road, Ellerslie 1051 ; Private Bag 92138, Auckland Mail Centre
KiwiRail Freight Tracking

How To Track KiwiRail Freight?

  1. Obtain Your Tracking Number: Upon using KiwiRail’s freight services, you’ll be provided with a unique tracking number for your shipment. This number is crucial for accessing the tracking information.
  2. Visit the KiwiRail Freight Tracking Page: Go to KiwiRail’s official website and navigate to the freight tracking section. This area is designed specifically for the purpose of providing real-time shipment updates.
  3. Enter Your Tracking Number: In the tracking section, input your tracking number in the designated field. Make sure to enter the number correctly to ensure accurate tracking of your shipment.
  4. Submit and View Your Shipment Status: After entering your tracking number, click the “Track” button. You will then be presented with the latest information regarding your freight’s status, including its current location, transit updates, and the estimated delivery timeline.
  5. Understanding Status Updates: The tracking system will offer various updates such as “Received at Origin,” “In Transit,” “Arrived at Destination,” and “Delivered.” These updates provide insights into the progress and location of your freight throughout its journey.


Q1: How long after booking can I start tracking my shipment?

Tracking information typically becomes available shortly after the shipment is booked and processed by KiwiRail.

Q2: What should I do if my tracking number is not recognized?

Ensure the tracking number is entered correctly. If the issue persists, contact KiwiRail’s customer service for further assistance.

Q3: Can I track multiple shipments at once?

Depending on KiwiRail’s system capabilities, you may be able to track multiple shipments by entering each tracking number individually or using any batch tracking feature if available.

Q4: What does it mean if my shipment is “In Transit”?

An “In Transit” status indicates that your shipment is currently moving through KiwiRail’s network towards its destination.

Q5: How can I contact KiwiRail for more help with my freight?

For additional assistance, visit the KiwiRail official website to find customer service contact details, including phone numbers and email addresses, to get help with your freight tracking queries.

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