Grubhub Order Tracking

Grubhub, a leading online and mobile food-ordering and delivery marketplace, has streamlined the process of tracking food orders for its customers through a user-friendly online tracker tool. This tool is part of Grubhub’s commitment to providing a seamless and transparent ordering experience, allowing customers to monitor the status of their food delivery from the moment an order is placed until it arrives at their doorstep.

Grubhub Tracker (Order/Status)

Picktracking also offers a shipping calculator for shipping and courier companies and customers to get costs from the sending area to the delivery area.

About Grubhub Order Tracking

Grubhub connects diners with a vast network of local restaurants, offering the convenience of online ordering and delivery from a wide variety of culinary options. With a focus on enhancing the dining experience, Grubhub integrates advanced technology to offer features like real-time order tracking, personalized recommendations, and easy payment options. The company’s mission is to empower diners with the flexibility to order food anytime, anywhere, while supporting local businesses by expanding their reach and increasing order volumes.

  • Official Website:
  • Phone: (877) 585-7878
  • Email:   
  • Address: 111 W Washington St. Chicago, Illinois 60602, US
Grubhub Order Tracking

How To Track Grubhub Orders?

Tracking your Grubhub order is a simple process that ensures you are informed about the progress of your delivery. Here’s how you can keep tabs on your order:

  1. Confirmation Email/Text: Once you place an order, Grubhub sends a confirmation email or text message that includes the order details and an estimated delivery time.
  2. Grubhub App or Website: For real-time tracking, log in to your Grubhub account on the app or website. Navigate to the “Orders” section where you can view the status of your current order.
  3. Order Status Updates: Grubhub provides updates on your order’s progress, including when the restaurant confirms your order, begins preparation, and when the delivery person picks up your order. You can also see the delivery person’s location on a map as they make their way to your address.
  4. Contact Delivery Person: For direct communication or special instructions, you have the option to contact the delivery person assigned to your order through the app.
  5. Customer Support: If you encounter any issues or have questions about your order, Grubhub’s customer support is available to assist you through the app, website, or by phone.


Q1: What should I do if my Grubhub order is late?

If your order is running late, you can check the app for real-time updates. If there’s a significant delay, consider contacting the delivery person or Grubhub’s customer support for assistance.

Q2: Can I change my order after it’s been placed?

Once an order is placed, changes are limited. For minor adjustments, contact the restaurant directly. For significant changes or cancellations, reach out to Grubhub customer support promptly.

Q3: How do I report an issue with my order?

If there’s a problem with your order, such as missing items or incorrect orders, you can report it through the Grubhub app or website. Navigate to the “Help” section of your order and select the issue you’re experiencing for assistance.

Q4: Does Grubhub offer refunds for issues with orders?

Grubhub addresses issues on a case-by-case basis. If your order did not meet expectations, contact customer support to discuss potential refunds or credits.

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